Steve and his team at G5 have been providing IT serivces and public WiFi to the hotel since 2005. The scope of services has included everything from the simple supply of new laptops to the full replacement of our Property Management System and server including re-installation of all software.
The guest WiFi system has worked seamlessly since 2005 and in 2013 a full upgrade of this system took place to coincide with our decision to start offerinng the service free of charge to our customers. G5 replaced all the older equipment with new high-end Meraki access points together with a super-fast fibre-optic internet connection. This has directly resulted in a 24% increas in guest satisfaction for connectivity and internet services. The Meraki system also has the added benefit of complete cloud access allowing remote support and full data reporting.
Over the past 9 years, G5 have beeen an invaluable IT partner for us and the service has been unquestionably professional and friendly. The fact that they operate locally and can be on-site within minutes for any urgent problems is also a huge added bonus.
I have no hesitation whatsoever in recommending them to any business looking for a comprehensive and proactive approach for thier IT and connectivity needs.
Murray Todd, General Manager