We understand that every business is different and offer a flexible range of proactive IT support services to keep your infrastructure and data working safely and optimally. No matter how big or small your business, we offer a tailored service to meet your specific business needs and budget.
These are some of the services we provide:
• Managed IT Services
• Network and Infrastructure
• Cloud solutions and Office 365
• 24/7 Technical Support
• Telecoms and Data
• Offshore IT Support
• IT Procurement
• Mobile Device Management & Asset Tracking
Managed IT Services
G5 Technologies Managed IT Services Team are on hand 24 hours a day, 7 days a week and 365 days a year. This means that you can relax because we have your round the clock security, updates, backups and other ongoing IT maintenance covered. We provide proactive server and desktop monitoring so that some issues can be resolved before they even become issues. Your costs are greatly reduced when compared to having your own in-house IT team as your services are all integrated and managed by us.
With our complete IT Managed Services solution, you can rest easy knowing that the IT side of your business is in safe, expert hands.
Network and Infrastructure
Modern day working increase demands on your IT infrastructure. You now need to factor in video conferencing and fast remote access without impacting performance. Thankfully we have a range of services to enhance your end user experience. We can offer cloud based options, on premise hardware or a hybrid configuration to give you the best solution for your business and budget.
24/7 Technical Support
Round the clock IT support is essential for today’s business world which is why our team are available 24/7. Whether you want to use our existing team or have us source an IT Helpdesk to fit your global business needs, we can help you reach your technical support goals.
Offshore IT Support
For the Oil & Gas industry it is imperative that IT infrastructures avoid down-time and delays. Most IT issues can be resolved remotely but there are times when an onsite engineer is required. We have a team of UK and Norwegian Offshore Certified Engineers who are ready when you need them for tasks such as:
• Hardware refresh of your Desktop and Server Environments
• Hardware refresh of your network infrastructure
• Transition work from one operator to another
• Decommissioning servers and workstations
Our customers often ask us to find them new technology or replace their current devices and systems. We are experienced in providing competitive quotes for equipment and our procurement process is accredited to ISO 9001:2015 standard. As a Microsoft Silver Partner we pride ourselves on being able to come up with innovative ideas and solutions to any issues you may have. We often provide you with more than one option and always share an honest opinion about which option we think will work best for you.
Virtualisation is fast becoming the norm and is recognised as a way to improve server utilisation as well as allowing you to operate multiple servers on a single piece of hardware. This delivers significant benefits in efficiency, availability and manageability.
As a Microsoft Silver partner, we are able to offer our clients seamless compatibility with the applications and operating systems they are looking to host. If you are looking to consolidate your existing server infrastructure, or are looking to implement multiple services with varying roles please get in touch.
Mobile Device Management & Asset tracking
A single misplaced device containing confidential company data could easily cripple a business if it got into the wrong hands. With our Mobile Device Management, we can give you peace of mind knowing that if one of your company devices is ever lost or stolen then we help you locate it and if required, remotely wipe any sensitive data.
An easy to use portal allows you to see all the devices on your network, their GPS location and gives you the ability to send them commands. You can also push out wireless and VPN settings and restrict applications such as Facebook and Snapchat during office hours.