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LOCAL EXPERTISE. CLEAR MONTHLY PRICING.
Keep your people productive and your business protected. Managed IT support and cyber security from a local team in Westhill, Aberdeenshire.
G5 Essentials
G5 Advanced Security
Per managed user, per month + VAT.
Scope confirmed following an initial IT audit.
PLANS & PRICING
Choose the managed IT foundation you need, or add stronger cyber protection, reporting and recovery with G5 Advanced Security.
YOUR MANAGED IT FOUNDATION
Per managed user / month + VAT
Minimum 5 managed users
Dependable day-to-day IT support, proactive monitoring and core security for your business.
Helpdesk: Mon–Fri, 07:00–17:00
G5’S RECOMMENDED PACKAGE
Per managed user / month + VAT
Minimum 5 managed users
Everything in Essentials, with additional layers of security, support and business continuity.
£21 more per managed user / month
Prices exclude VAT. Microsoft 365 subscriptions, additional cloud backup, hardware and project work are priced separately unless specifically included in your agreement.
G5 Lite is available for eligible email-only users who do not need a managed workstation or full IT support. Eligibility is confirmed during discovery.
Per eligible user / month + VAT
YOUR MONTHLY INVESTMENT
Start with your managed users and preferred package. Add optional services to see how they affect the monthly estimate.
Minimum 5 managed users for Essentials and Advanced Security. People requiring a managed workstation and full support. Device scope is confirmed during discovery.
£15 per user / month. Separate from managed users. No minimum for G5 Lite.
£120 per TB / month. Required capacity is agreed with G5.
Applies the selected subscription to all managed and Lite users in this estimate. G5 will confirm the appropriate licence mix.
An indicative monthly estimate, subject to an IT audit and agreed scope. It excludes onboarding or remediation work, hardware, projects and any services not selected here.
Enter whole numbers: at least 5 managed users; 0 or more Lite users and TB.
COMPARE THE DETAIL
Both packages provide a managed IT foundation. Advanced Security adds enhanced protection, support and recovery measures.
| Service | G5 Essentials£49 / user / month + VAT · min. 5 users | G5 Advanced Security£70 / user / month + VAT · min. 5 users |
|---|---|---|
| Support & management | ||
| Unlimited remote & telephone support within scope | Included | Included |
| 24/7/365 infrastructure monitoring | Included | Included |
| IT documentation | Included | Included |
| 24/7/365 support response | Not included | Included |
| Onsite support | Not included | Up to 2 hours / month |
| After-hours support | £100 / month extra | Included |
| Core security & backup | ||
| Managed anti-virus / anti-malware | Included | Included |
| Anti-phishing system | Included | Included |
| Microsoft 365 backup licence | Included | Included |
| Enhanced cyber security | ||
|---|---|---|
| Simulated phishing attacks | Not included | Monthly |
| Password management | Not included | Included |
| Dark web monitoring | Not included | Included |
| External penetration testing | Not included | Included |
| Internal penetration testing | Not included | Included |
| Internal vulnerability scanning | Not included | Monthly |
| Microsoft 365 advanced monitoring | Not included | Included |
| Cyber security awareness training | Not included | Included |
| Recovery & business visibility | ||
| Monthly test restores | Not included | Included |
| PC backup & disaster recovery service | Not included | Included |
| Executive report | Not included | Monthly |
| Asset & inventory report | Not included | Twice a year |
| Technology Business Review | Twice a year | Quarterly |
Staffed helpdesk: Monday–Friday, 07:00–17:00. Advanced Security includes after-hours support. Response arrangements, supported systems and service scope are set out in your agreement.
CLEAR SCOPE. CLEAR COSTS.
YOUR LOCAL IT PARTNER
A Westhill-based helpdesk with a structured support and escalation process.
Documented systems and business reviews help you understand your IT and plan ahead.
Advanced Security combines protection, monitoring, staff awareness and recovery.
Supporting businesses since 2004, with recognised quality and information security standards.
“We have been using G5 for over 10 years and they are always prompt, professional and friendly.”
GETTING STARTED
01 / UNDERSTAND
We confirm your users, devices, licences, services and backup requirements, then agree the package and scope.
02 / PREPARE
We establish access, document your environment, deploy the agreed tools and validate monitoring and protection.
03 / SUPPORT
Your staff learn how to contact the helpdesk. Reporting and regular reviews help us plan improvements together.
FREQUENTLY ASKED QUESTIONS
Essentials provides core managed IT support, monitoring, anti-malware, anti-phishing, documentation and a Microsoft 365 backup licence. Advanced Security adds after-hours support, onsite support up to 2 hours per month, enhanced security, recovery measures and more frequent reporting and reviews. Both packages require a minimum of 5 managed users. G5 Lite has no minimum user requirement.
Both packages include 24/7/365 infrastructure monitoring. The staffed helpdesk operates Monday–Friday, 07:00–17:00. Advanced Security also includes 24/7/365 support response and after-hours support; the response arrangements are confirmed in your agreement.
A Microsoft 365 backup licence is included in both support packages. Microsoft 365 Business Standard and Business Premium subscriptions are separate: £10.80 and £16.90 per user per month + VAT respectively. G5 will confirm the suitable licence mix for your business.
No. It gives an indicative monthly total based on the users and services you select. An initial network and IT audit is required before commencement. Your proposal confirms the final scope, licences, backup requirements and any additional work.
You retain ownership of business decisions. G5 documents the environment and supports day-to-day management, with Technology Business Reviews to discuss priorities, risks and future spending.
LET’S TALK ABOUT YOUR BUSINESS
Tell us about your team and your systems. We’ll confirm the scope and recommend the right package for your business.
Your selected services will appear below. Add your details and we’ll email a copy to you and the G5 team.
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G5 Technologies
5 Abercrombie Court Arnhall Business Park, Prospect Road Westhill, Aberdeenshire, AB32 6FE
Registered No: SC 270539. VAT number: 847 9379 61.
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