We recently helped one of our customers out with with a Sage upgrade on their server. They previously only had it on one PC but wanted to let a second user access it, like many other small businesses. This led us to discovering that sage no longer support their Sage 50 Accounts and Instant Accounts products when used with certain versions of Microsoft server software.  As we know many Small Business use these versions we wanted to share the news with you!

Please see further info from the Sage website below:

Windows Server Essentials 2012 / 2016 and Small Business Server 2008 / 2011
Due to a small number of customers seeing performance issues we don’t recommend the use of the following operating systems with Sage 50 Accounts and Instant Accounts products:

Microsoft Server Essentials 2016
Microsoft Server Essentials 2012
Microsoft Small Business Server (SBS) 2011
Microsoft Small Business Server (SBS) 2008

The performance issues stem from way these operating systems handles the distribution of resource on the server. If you run any other resource intensive software, for example, SQL or Microsoft exchange, these may use a significant amount of the available resource. Sage Accounts has no way of reserving any allocation of resource for its own exclusive use and this can result in minor or significant performance issues.

We’ve taken the decision to remove these as one of the recommended operating systems for Sage 50 Accounts 2014 (v20) and above and Instant Accounts 2014 (v20) and above.

If you’re using these operating system and are experiencing performance issues we still offer guidance and advice*, however due to their complexity, some solutions may need to be implemented by your IT or business partner support.

Any other queries relating to your Accounts software are supported as normal.

*This may not resolve performance issues in all instances.

If you think this might affect you and need any help to figure out your next step please don’t hesitate to get in touch with us.

You can call 01224 443 896 or email info@g5tech.com

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